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Keep Your Current Phone Number
Local Number Portability (LNP) is the ability to transfer one's phone number from one local phone company's switch equipment to another local phone company's switch equipment.
Can I port my phone number?
If your current phone number is a standard US phone number, we will be able to transfer it to your new VoIP service.
How do I port my phone number?
- Download our Letter of Authorization (LOA) Form.
- Print out the LOA, sign and date the form.
- Fax the completed LOA to 1-310-263-4801.
How long will the porting process take?
Porting your number will take a minimum of 20 business days upon receipt of complete and correct paperwork. Depending on the complexity of the order, the porting interval may vary.
What happens while my number is being ported?
During the number port process, we provide you a temporary number so that you can begin to use our service and all its features immediately. This way you will not need to depend on your former phone company while the port takes place. When your number is ported, your temporary phone number will automatically become inactive.
What happens if my number cannot be ported?
If we cannot port your number, you may choose to get a new number in your area or elsewhere. Or, you may decide to keep your existing phone number with minimal service and add another number that will help you save big on outgoing calls.
Can I port my cell phone or wireless number?
In late 2003, Federal legislation went into effect allowing wireless phone customers to port their numbers. See the FCC's official Wireless Local Number Portability (WLNP) information for more on wireless number portability.
For further assistance or to start your Business VoIP service, please contact a Velocity Networks sales representative at 1-800-626-6515 or by clicking here.
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