Velocity Networks Support

WebMail Admin

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Follow the below quick reference links to administrator your domain email.

To Add an email address.
To Delete an email address.
To Modify an existing email address.
To Change the email username.
To add an Alias address to an existing email.
To Forward email from an existing email address to another email address, either in your domain or to and a different domain.
Auto Reply or vacation auto response.

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To begin the WebMail interface:
Go to http://webmail.domain.com:81 in your browser. (For example, http://webmail.bravo.com:81)
Select Enter
Enter your email address. (For example johnny@bravo.com)
Enter your Password
Select OK
To Add an account:
- Enter the email user name into the Create Account Box
- Press Create Account
- Enter the Real Name:
- Enter the Password
- Select Update
- Select the domain name from the top to return to the Admin Window
To Delete an account:
- Select the Account from the user list
- Scroll to the bottom of the page
- Select Remove Account
- Select Remove from the confirmation page
To Modify an account:
- Select the Account from the user list
- Modify the Real Name:
- Modify the Password
- Select Update
- Select the domain name from the top to return to the Admin Window
To Change an Account name:
For example if the account pinger should have been ping
- Select the Account from the user list
- Scroll to the bottom of the page
- Enter the new account name into the box (For example ping)
- Select the Rename Account button
- The new email address will be ping@domain.com instead of pinger@domain.com
- Select the domain name from the top to return to the Admin Window
To Create an Alias for an Account:
An alias is an additional email account that goes to an existing account. For example, you would create an alias of john in the johnny account so the email for johnny@bravo.com and john@bravo.com will go to the same account
- Select the Account from the user list
- Scroll to the middle of the page
- Enter the alias account name into the box (For example john)
- Select the Update button
- Select the domain name from the top to return to the Admin Window
To Forward mail for an Account:
There are 2 methods to forwarding mail. 1. You can create a forward Account. 2. You can create a standard account and forward the mail from the box.
1. Forwarder account
  You create a forwarder account if mail will never originate from this account. All replies will come from the account the email is being forwarded to.
  - Select the hyperlink Forwarders
  - Enter the username and the email address is should be forwarded to. (for example, info@bravo.com will be forwarded to johnny@bravo.com)
  - select update
2. Standard account with forward
  A standard forward account is used when email will be sent from that email address and people we be able to reply back to the email.
  - Select the Account from the user list
  - Select Rules from the top menu
  - Put a check into the Reroute All Mail to: check box
  - Enter the email address that the mail will be forwarded to if there is more than one email address, separate them by commas
  - Uncheck the Keep a Copy check box, unless you wish to forward AND keep a copy to access via a mail client such as outlook express
  - Select Update
Auto-Reply
Auto-Reply is usually used for a general email box, such at info@bravo.com, to send out a message the email was received and will be attended to. Auto responders are also used for vacation responses. To send an auto-reply that the person whose email address you are sending to is temporarily out of the office.
- Select the Account from the user list
- Select Rules from the top menu
- Put a check into the Auto-Reply: check box
- Enter your message
- Select Update
To make any modifications to the domain email, you must first be set up as an admin to the account.

Velocity Networks is a business ISP and internet services company focusing primarily on serving small business and mid-sized companies within Southern California including Los Angeles County, San Diego County, Orange County, Riverside County, the San Gabriel Valley, and the South Bay.

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